Enterprise Solutions - CRM

Based on the industry leading mySAP CRM solution, our CRM services help you unlock the full potential of value to and from customers.

We offer complete implementation of CRM capabilities, including Marketing Planning, Campaign Management, Internet sales, call center and help desk, and CRM analytics.

KSoft uses extensive experience in the high tech, consumer products, and process industries to provide CRM business consulting services. Our pre-packaged CRM offerings are integrated, customized, e-business solution configurations; e.g. Call Center with Sales Force Automation, or a Marketing Campaign with Analysis.

By helping you to adopt an approach that puts the customer at the center of all your operations, KSoft’s CRM solutions can increase revenues and give you a sustained competitive edge.

The KSoft difference

Our custom-configured and holistic approach always looks beyond the technology to tailor solutions for optimum performance. We use CRM best practices to pre-configure solutions and thus assure rapid implementation. Our comprehensive enterprise application integration expertise assures painless integration with your existing SAP ERP and non-SAP systems. We can guarantee the highest value return for your implementation investments.