Industry Leader in Mail-Processing Solutions

Problem Area: Data generated through the organization's mail-sorting machine was being wasted, and there was no mechanism in place to track the various letters going through the system.

Solution: Using an application service provider model from conception to final delivery, KSoft Systems Inc. developed a Web-based parcel-tracking system.

Results: A fantastic example of our 3R technology, the application enhanced the features and marketability of our client's machines and played a key role in the acquisition of the company by another major mail-processing company.

Moore Business Forms

Problem Area: The company had more than 20 different order entry systems, three order fulfillment systems and several other invoicing and accounting systems creating a complex spaghetti of system integration. While some systems were necessary for critical business operations, others needed to be integrated with SAP until SAP replaces them all. We were required to build a point-to-point interface between all systems.

Solution: KSoft helped Moore conceptualize and implement a simple model of hub-and-spoke architecture, which involved EAI technologies. Besides technical intelligence, our consultants also helped Moore with the in-depth knowledge of SAP's cross-application integration scenarios.

Results: Moore built extremely reusable, flexible, and robust interfaces to integrate legacy, SAP, and Internet-based systems using the same EAI technology. It reduced the time-to-market and operation cost and resulted in higher profits and greater customer satisfaction.

Symbol Technologies

Problem Area: Symbol needed to commission a new distribution facility by integrating state-of-the-art warehouse management and distribution system with SAP.

Solution: KSoft helped Symbol integrate SAP using the latest XML technologies.

Results: Completed on-time and within budget, this cutting-edge real-time interface helped Symbol reduce the order-processing time by a factor of four, resulting in extremely efficient business processes, higher sales, and a greater distribution capacity.

Chase Manhattan

Problem Area: The financial information of this private bank's customers was distributed among different systems and different IT groups. Customers had difficulty generating reports from various systems and consolidating financial statements.

Solution: A new group ("Strategic Solutions") was formed to develop a common data repository (CDR) data warehousing application. KSoft was involved as part of the technical team to automate the ETL process to load different feeder files extracted from different systems into CDR. Business intelligence tools were used to generate reports from consolidated system.

Results: The application has consolidated several different IT departments into single IT division. The new report-generation system runs from the CDR data warehouse. It has reduced the total IT expenditure of the company by approximately 30%.